How can we help?

Go to Settings → Users, choose Add user, enter their email and assign one or more roles. They receive an email invitation to set their password.

Yes. Each user can choose Arabic or English from their profile menu. Documents can be printed in either language or both.

Open Settings → Company and choose Reset sample data. This removes demo transactions but keeps your company settings.

Open Accounting → Reports → VAT Return, select the period and review the totals by box. Export to Excel or PDF for submission on the ZATCA portal.

Import your bank statement under Accounting → Bank Reconciliation. Tapat.link suggests matches automatically; confirm them or create new entries for unmatched lines.

Yes. Open the original invoice and choose Create → Credit Note. The credit note references the original invoice and is submitted to ZATCA automatically.

Create a Stock Entry of type Material Transfer, choose the source and target warehouses and add the items. Stock updates the moment you submit.

Open the item, go to the Reorder section and set the level and quantity per warehouse. Tapat.link raises material requests automatically.

Yes. Select items from the list and choose Print → Barcode Label. You can design label sizes in the print format designer.

The POS keeps working offline. Sales, returns and payments are stored on the device and synced automatically when the connection returns.

Choose Close shift in the POS, count the cash by denomination and submit. The closing report shows expected and actual amounts per payment mode.

Any 58mm or 80mm thermal receipt printer connected by USB, network or Bluetooth, plus standard A4 printers.

Create a Payroll Entry for the month, fetch employees, review the salary slips and submit. Tapat.link posts the accounting entries and generates the bank file.

End-of-service benefits are calculated from the employee's joining date, last basic salary and reason for leaving, following the rules configured for your company.

Go to Settings → Subscription and change the user count. Additional users are prorated for the rest of the billing period.

Yes. Administrators can export any list to Excel or CSV, and request a full backup of the database from Settings → Backups.